Q: Can I ride my E-Motion Mobility vehicle on the road? A: Our vehicles are “road friendly”, meaning that you can ride them on the road legally, however with the speed limitation, be sure you choose a route that does not put you in danger, nor create a traffic hazard for other vehicles. Q: Do I need a license, insurance or a vehicle registration to ride on the road? A: Our vehicles do not require license, insurance or registration because they are classified either as an electric bicycle or an electric wheel chair. Q: Where can I ride my E-Motion Mobility vehicle? A: Because our vehicles are ADA compliant, have a handicap logo attached to the right, rear fender and as such they are recognized as true medical mobility devices, you can ride our vehicles absolutely anywhere that a non-handicapped person is allowed. This means you can ride your vehicle into the stores, malls, events, airports, cruise ships and passenger trains. You can ride them on the golf courses and walking trails. Quite literally, the world is open to you to explore and enjoy. Q: Will insurance pay for the purchase of an E-Motion Mobility vehicle? A: The purchase of our vehicle is “insurance billable”, meaning that you must have a ‘script’ from your doctor stating that you need such a mobility device. You will need to purchase the E-Motion Mobility vehicle and then send the receipt with the physician’s script into your insurance provider. Q: Is there a warranty on the E-Motion Mobility vehicles? A: There is an unlimited ONE YEAR warranty of E-Motion Mobility vehicles. This includes parts the break due to manufacture defect and normal use. The warranty includes all parts of the vehicle including MOTOR, BATTERY, STRUCTURE, CABLES, and ELECTRONICS. The warranty does not cover such things as wear to tires, brakes or cosmetic damages caused by use. Q: How do I transport my E-Motion Mobility vehicle? A: With the handle bar folded down the vehicle is only 30 inches tall, 30 inches wide and (without the seat) weighs only around 75 pounds. It will fit into the back of most SUVs, station wagons or vehicles with a hatchback. Another alternative is to purchase a back rack that attaches to the hitch tube. Since the E- Motion Mobility vehicle is so light weight an inexpensive rack (such as Harbor Freight sells) will be more than adequate. Q: What is the weight limit on an E- Motion Mobility vehicle? A: The weight limit on our vehicles is 350 pounds. Exceeding the weight limit (modestly) will not damage the vehicle, but does increase the potential for tipping or loss of control. Q: What kind of battery does an E- Motion Mobility vehicle have? A: Our E-Motion Mobility vehicles have a single automotive 48 volt, 20 amp hour no maintenance Lithium battery. It allows for a range of up to 25 miles per charge with a life expectancy of 1000 full charges or about 25,000 miles of actual use. Q: How do I order and receive an E- Motion Mobility vehicle? A: The easiest way to place your order is simply call the phone number you found on this website (269-838-1700) and after a few simple questions we will begin building and customizing your vehicle. We accept multiple forms of payment (cash, check, credit card, & wire transfer) to make that part simple for you. We also deliver anywhere in the USA, so depending upon your location, you could have your new vehicle within just a couple of days to a couple of weeks.

Frequently Asked Questions